IT Support in Reading – For Your Business
We’re a local company based in Wokingham who recognise the importance of supporting local businesses. We promise to help improve and build business communities, thereafter, the economy. Reading is just around the corner from our offices, so, not only can we chat online or over the phone, but If you’d like to chat over a coffee about your IT Support, we can do that too!
Our expert IT team know that understanding the depths of IT and IT Support Services probably isn’t on your radar. That’s where we fit in. We get IT. We can be your IT Support in Reading and provide a helpdesk for any IT niggles you stumble across. Our IT experts can be your complete IT Department.
IT support doesn’t have to be complicated, convoluted or confusing; it should just work. In reality, when it doesn’t, fixes should be as fast and as pain-free as possible, we can make that happen. We’re so proud of our IT Support Helpdesk, we have an average response time of 1 Minute, so when you need IT Support, we’re right on hand.
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Here’s some of the IT support in Reading we offer
- Office 365 Backup (Emails, SharePoint/Teams)
- Remote monitoring and management
- Antivirus and Antimalware protection
- Company and individual password manager
- Advanced Spam and Phishing protection
- Phishing training
- Unlimited user desktop support
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Additional IT Services – Reading
In addition to our fully managed IT support and IT Services in Reading, we offer some really cool Advanced Services as one off projects for your business in Reading or on-going technical specialities. If you have a solid IT Department responding to your everyday needs, let us chat about the Additional Services we offer. Coffee Cup Solutions is one of two IT Support companies in the UK that are CITRIX Partners, offering both Workspace and App Delivery & Security technologies to businesses in Reading and around the world!
Here’s some of the IT Services and projects we can support in Reading:
Scroll down for more details around all of our IT Support and IT Services we offer.
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What our customers in Reading think
Fantastic company. We use them for remote support and we’re always provided with a very fast and efficient, helpful service.
My employer switched their IT support contract to Coffee Cup in December 2018, after very mixed experiences with their incumbent supplier.
Tom and the team at Coffee Cup Solutions have made the process a breeze, not only saving us in respect of monthly costs, but in time dealing with the odd IT issue that has arisen, and further savings from the removal of unused third-party add-ons.
I would say our only mistake was not switching many years ago.
Very knowledgeable team, lovely to work with every time. Very happy 🙂
Great level of support and knowledge of IT infrastructure. Would highly recommend.
Our Services
We spend a lot of time tracking the latest critical vulnerabilities that crop up every day. Our systems will keep your windows devices monitored in real time, and will even…
We’ll store the logs from your endpoints (Windows, OSX) and Networking Devices (Firewalls etc) offsite for at least 90 days Our automated agents will make sure that all logs are…
What is Citrix DaaS? Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) modernises IT with a secure, easy-to-manage cloud solution to quickly deliver apps or desktops from any cloud…
Keeper enterprise password management gives you and your team a secure place to keep their passwords. With easy to use applications and browser plugins, Keeper will create your passwords for…
No two businesses are the same, the same goes for cloud adoption. It doesn’t matter about the size or industry you’re in, we’ll help you find your way. Tactically turning…
Assurance is our upgraded support package that gives you all the tools you need to keep your business running securely. All the tools you need to gain cyber essentials Cyber…
Office 365 is great, but the lack of backups included is a bit scary. Our Office 365 Backup solution will take a backup daily of all of your data. It…
Customers are looking for leaders in emerging technology areas such as Workspace and App Delivery and Security. They want assurances of competency through hands-on experience, references, and best practices. That’s…