If you ever meet me in a professional capacity you’ll probably instantly get annoyed by how often I go on about backups. They are important!
We all put a lot of energy into the setup and maintenance of our IT infrastructure, but something that often gets overlooked is ensuring if the worst does happen, that there’s…
Just a quick blog post to let you know that for all of our managed IT support contracts we pushed our normal patching process forward to ensure everything was fully patched over the weekend due to the outbreak of the WannaCry cyber attack.
In reality we probably didn’t have to as the patches were actually released…
Something we come across a lot when we take over a new client is how little people know about their IT infrastructure. Quite often we find old servers or kit that have no patches, updates or even are no longer used just left on the network because ‘they’ve just always been there’.
This may not seem…
It’s fair to say email has come on a long way in the last 15 years. It’s been promoted from one of those things that helped a bit day to day to ‘oh my god, email isn’t working, I can’t do any work’. Luckily the technology has been promoted too.
It used to be years ago…
Here at Coffee Cup we go on about managed support services all the time, but what is it really? Put really simply it’s like having your own IT department without the associated costs.
Now, I know what you’re thinking, of course there are associated costs, but they are significantly less than having your own team on…
IT support comes in a variety of flavours but most cases can be split between preventative vs reactive. This short blog post lets you know the differences between the two.
Preventative maintenance
Preventative work is carried out in the background and is designed to ensure that you keep on working and fix potential issues before they crop up.
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Just a quick heads up, Windows 10 won’t be free for much longer. On July 29, Microsoft plans to shut down the free upgrade option for its latest operating system — and will force users to pay. Some people don’t want Windows 10, and will be happy to see the end of those nagging upgrade prompts. But if you want the new OS, but keep putting it off, now is the time to act. If you wait until August, it will cost you a pretty penny.
Server hardware fails, computers get viruses and users delete things they shouldn't in error.
We live in an age of instant gratification, from having a chat face to face on Skype/Facetime to same day delivery on amazon. It’s pretty simple, we like things to be fast. So why should your computer be any different?
In the IT world finding vulnerabilities is a day to day occurrence. That's why things like Windows updates and anti virus are so important. But we thought we'd give you a heads-up on a potentially scary one being released tomorrow called BadLock. It all ties in to how Windows shares files between servers and users. Unfortunately…
What is ransomware?
It seems a week doesn't go by at the moment without mention of ransomware on the BBC News website - and for good reason, it's very disruptive! Ransomware is a form of malware that works by either holding your entire computer hostage or by blocking access to all of your files by encrypting them.
If…
We all start the new year with the attitude that we’re going to improve ourselves. Perhaps it’s a month off the booze, or time to pick up the ageing weights that have been sitting in the garage for the past 11 months. Basically, January is hard.