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IT Support For Estate Agents

Estate agents rely on efficient and secure IT systems to manage their daily operations, including property listings, client communication, and property management. At Coffee Cup Solutions, we understand the unique challenges faced by estate agents and have designed our Assurance Package specifically to cater to these needs. Our Assurance Package goes beyond traditional IT support, offering comprehensive, proactive support and advanced security features to help your estate agency navigate the modern world with confidence.

Assurance Package Features for Your Estate Agency

  1. Comprehensive and Proactive Support

Benefit from unlimited helpdesk support and proactive IT support, ensuring your employees always have access to assistance when needed. Our proactive approach means we work to fix potential issues before they become problems, reducing downtime and improving productivity. Keep your estate agency running efficiently and avoid delays caused by IT issues with our expert support.

  1. Advanced Email Security

Safeguard sensitive information and rely on email as a primary mode of communication with confidence. Our Assurance Package includes Ironscales Email Security, which provides next-generation protection against phishing, spoofing, and other email-based threats. Keep your clients’ confidential information safe and protect your business from potential breaches with advanced email security.

  1. Advanced Web Security

Protect your devices against web-based threats with our Assurance Package, which comes with Bitdefender Network Security. This comprehensive solution offers advanced web security features, such as content filtering, security filtering, and network proxying when required. Ensure your estate agency’s devices and data remain secure at all times.

  1. Password Management

Estate agents often access multiple online platforms and tools for property management, making password management crucial. The Assurance Package features Keeper Password Manager, which securely stores and manages passwords, reducing the risk of unauthorised access and data breaches. Keep your business protected with a user-friendly password management solution.

  1. Enhanced Vulnerability Patching

Maintaining up-to-date systems is essential for estate agents, who deal with a range of software and applications. Our Assurance Package offers enhanced vulnerability patching, ensuring your systems are updated promptly to minimise the risk of cyberattacks. Focus on serving your clients while we take care of your IT infrastructure.

  1. 7-Day SIEM

With the Assurance Package, your estate agency benefits from a 7-day Security Information and Event Management (SIEM) solution. Detect and respond to security threats in real-time, gaining increased visibility and control over your IT environment. Stay one step ahead of potential threats and keep your business secure.

  1. Cyber Essentials Consultancy

Our Cyber Essentials consultancy service, included in the Assurance Package, helps estate agents identify and address potential weaknesses in their IT systems. This proactive approach ensures that you are well-prepared to face evolving cyber threats and maintain a strong security posture.

  1. Office 365 Backups

Data loss can have severe consequences for estate agents, who rely on accurate property information and client records. The Assurance Package includes Office 365 backups, providing an extra layer of protection for your critical business data. Regular backups ensure quick and easy recovery in the event of a data loss incident, minimising downtime and potential damage to your business.

Conclusion

Secure your estate agency with Coffee Cup Solutions comprehensive Assurance Package, designed to provide all the IT support and advanced security features you need to navigate the modern world. Trust our expertise to keep your business running smoothly and protect your valuable data. Contact us today to learn more about our IT support services and the Assurance Package.

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What our customers think

Big shout out to the team! Helpful, responsive, knowledgeable, easy to deal with. They’ve managed to keep me on the IT straight and narrow for 5 years, a commendable achievement – thank you.

Sue Homer

They are like 999 for your business! Personable, friendly and they don’t throw jargon at you. Wouldn’t be without them.

Janet Wood

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