Fully featured IT support with a set amount of hours per month. An extra helping hand for your team or an escalation process for your existing in-house IT department.
Friendly, knowledgeable UK team
Preventative monitoring and fixes option
Full patch management
Free quotations and assessment
24x7 Monitoring option
Proactive suggestions and feedback
Live chat, phone and ticket service
Average resolution time < 5mins
Use for support or projects
Flexible service tailored to you
Remote and Onsite support
Your entire IT suite covered
An extra helping hand when you need it
Some companies don’t need fully managed IT support, but need some help from time to time with their IT. Our Time Bank support offers you the full use of our IT helpdesk to work on fixes, projects and any IT related issues that may crop up within your business.
We can offer a fixed amount of IT hours per month that can be used to fix problems as they crop up, carry out health checks on your existing infrastructure or if you just want someone to bounce ideas off.
With discounted hourly rates and in-depth knowledge of your setup. We can streamline IT support for the few times a month you may need it. On top of that, we can offer 24×7 monitoring of your hardware and software and use the time to offer proactive suggestions to keep you working.
A helping hand for your IT team
Quite a lot of companies have an on-site IT professional, keeping everyone working and fixing any on-site issues that may crop up. Our support team can help at any stage of problem resolution, from taking the first line support issues and then escalating them up to your in-house team or covering holidays and dealing with problems that need a second opinion or a bit of extra help.
We tailor all of our time banks to your specifications and together we can work out a solution that works for your company.
To get started with a no obligation quote give us a call on 0118 38 42 175