What our customers say
Here are a selection of testimonials from our customers. We’re proud of our customer support and how our customers feel about our work. If you need more testimonials or want more information, get in contact today!
Development and SEO: BJP Insurance Brokers
“We approached Coffee Cup Solutions to help with our SEO after suffering multiple Google penalties for blackhat SEO work carried out by our previous supplier.
Having the technical ability to convert our existing website from a proprietary content management system in to an SEO friendly wordpress site was a huge bonus for us and meant we no longer relied on our old provider. We’ve seen steady growth over the past year and our leads have grown significantly over the past year.
We also recently launched a new website with the help of Coffee Cup Solutions which has been received with great feedback.
We have a great relationship with the guys at Coffee Cup and to us being able to speak directly with who is doing the work and not an account manager has been a bit of a revelation. I would be more than happy to recommend Coffee Cup to anyone who needs their services.“
Associate Director IT – BJP Insurance Brokers LTD
Development: Point To Point Ltd
“Point to Point Ltd engaged with Coffee Cup Solutions to provide a bespoke intranet solution to aid internal communications and provide a centralised solution for company data. We were very impressed with the way Coffee Cup Solutions quickly and efficiently took our requirements, proposed a solution and delivered them quickly and efficiently with a meticulous attention to detail that assured us that the project was well thought out and designed to suit our needs.
The solution was delivered before the given deadlines and any snags resolved within the hour allowing us to deploy into production before the expected release date.
Coffee Cup Solutions support have proven just as efficient responding to issues quickly and without hassle to address the few issues we had. I wouldn’t hesitate to recommend Coffee Cup Solutions to any other organisation“
Technical Assurance Consultant & NetScaler SME – Point to Point Limited
IT Support: The Silent Customer
“I run a small business so when my PC broke my world fell apart. Despite me having backed up my data on hard drive and online, the retrieval and migration onto the new machine seemed impossible for anyone to do without me driving the blasted thing about Oxfordshire. Even with my limited IT knowledge I was pretty sure that it could be done remotely so I started looking for a young company by ‘young’ I mean in terms of age of employees! I finally found Coffee Cup. They fix everything remotely, without fuss or technical jargon. They even managed to sort out a problem with the GLOBAL software platform I run my business from when their own account managers couldn’t get to the bottom of. Undoubtedly, the best investment I’ve made in a while!”
Owner/Director – The Silent Customer
App Development: Tagi
“The Coffee Cup Solutions team helped me take my idea from dream to reality with professionalism, dedication and a smile. Both Tom and Hayden have a fantastic professional attitude to ensuring that their clients requirements are met, and worked long hours (flexible around my demands), to deliver the Tagi mobile phone application.
They gave valuable input into my planning, met the deadlines that they committed to, and kept me up to date with progress as often as i wanted. If you need a local team who put thought and experience into the work that they do, then Coffee Cup Solutions should be on your supplier list. I trusted them with something really important to me, and they delivered.”
Director – 55 Developers Limited
IT Support: Opem Systems
Being a security company it’s imperative that we keep our IT equipment secure, efficient and online. We employ Coffee Cup Solutions to do a monthly health-check on our computers and produce a report detailing the work carried out.
It’s great piece of mind to know that all updates are run, the latest security standards are met and we no longer fear a PC randomly crashing half way through a shift. I’d happily recommend Coffee Cup Solutions to anyone requiring IT Support – and I do!
Opem systems Ltd
IT Support: Alexander Charles
“Alexander Charles has been delighted with the support provided by Coffee Cup Solutions. Their ability to address and explain technical issues in general layman’s terms has been most welcome.”
“We would have no hesitation in recommending Coffee Cup Solutions to our own high profile clients”
Elizabeth Mitchell ACMA Chief Executive Alexander Charles
Recruitment Firm of the Year 2014 at the ICAEW FD’s Excellence awards
IT Support: Teamwork-UK
“We want all of our IT systems looked after by one company, I want one phone number I can ring if something goes wrong”
We’re very happy with the support we have received. The remote support is a particular highlight – quick resolutions to issues and simple to use.”
Business Development – Teamwork UK
Business Email Solutions: SiteBites
“I shall take this opportunity to thank you for the speedy reaction last week in helping us rescue our (now mutual) client. The transfer of fifteen email accounts and a multitude of domain names was not an easy feat to have accomplished in such a short space of time. You demonstrated yourselves to be immensely capable under pressure.
This has reflected on us extremely well, as they do on you. I am more than satisfied that our customers will get the same level of service from you as we would hope they have come to expect from us and we shall be recommending you to other businesses who are in need of IT support and assistance. For your professionalism and competency, I would like to thank you personally”
James Johnstone – Managing Director
SiteBites goal is to get your business in front of the right people
Web Development and Hosting: Audio-Components
“We switched to Coffee Cup Solutions from our previous website hosting & support company in December 2014. Some months before, our website had been hacked by someone who had managed to penetrate the website code and back-end database. There were a huge number of problems and corruptions which resulted in our website being either completely off-line or malfunctioning for days on some occasions. A lot of head-scratching went for many weeks in our previous hosting & support company but it was clear (even though they were the original creators of the website) that they were incapable of fixing the problems.
As soon as we switched to Coffee Cup Solutions things started improving almost instantly – these guys really know their stuff! Our website was up and running within a day of transferring, and after couple of weeks we were free of all the corruptions – website was back working well again they had also fixed original errors in the code and improved security to prevent the hackers from getting into the system in the future.
Not only are they very good software engineers but their response to any issues we raise is rapid and thorough – even after normal business hours! I am so impressed, I could not recommend them higher.”
Owner – Audio Components